Support

Email support@mortiseapps.com. We reply within one business day, usually faster.

What to include

• Your Jira site URL (the something.atlassian.net part)
• Which app (Jira, Confluence or monday.com), and the exact JQL, gadget or macro settings, report, link type or link column
• What you expected and what happened
• A screenshot

LinkLens Dependency Map for monday.com

See the product page and the how-to-use guide. Include your account URL (the something.monday.com part), the board and which column you picked.

Before you write

Most questions are answered in the docs: TeamLens troubleshooting, FAQ and limitations; LinkLens troubleshooting, FAQ and limitations; TeamLens for Confluence FAQ and limitations; LinkLens for Confluence FAQ and limitations; AgentLens for Jira (coming soon) FAQ and limitations.

Security reports

Email the same address with "security" in the subject. We acknowledge within one business day.

Feature requests

Email is fine. Roadmaps are in each user guide: TeamLens, LinkLens.