Privacy Policy

Last updated 2026-11-09. Draft pending legal review.

Who we are

Mortise Apps ("we") publishes apps for Atlassian Cloud and monday.com: TeamLens for Jira, LinkLens for Jira, TeamLens for Confluence, LinkLens for Confluence and LinkLens Dependency Map for monday.com. Contact: support@mortiseapps.com.

What our apps process

Our Atlassian apps run on Atlassian Forge inside Atlassian's infrastructure. TeamLens reads Jira issue data (issue keys, the Team field, story point fields) and Atlassian Teams data (team name, description, member count) to render gadgets, panels and JQL results. LinkLens reads issue keys, summaries, statuses, issue types and issue links to draw dependency graphs. TeamLens for Confluence and LinkLens for Confluence read the same kinds of Jira issue data (with the single read-only scope read:jira-work) from inside a Confluence page, to render reports and dependency graphs in that page. All processing happens within your Atlassian site and within the permissions of the user viewing the data.

LinkLens Dependency Map for monday.com is a board view hosted by monday.com on its own content delivery network. It reads, through the monday.com API and as the user viewing the board, the names, groups and board names of items, their status labels, and the links stored in Dependency and Connect boards columns (scope boards:read), to draw a dependency graph in the browser. It has no backend: board data goes from monday.com to the viewer's browser and is never sent to us or to anyone else.

What we store

TeamLens for Jira stores only a team directory for your site (team ids and team display names) in Atlassian's Forge hosted storage inside your tenancy, so its teamIn() JQL function can match team names without calling Atlassian APIs; it stores no issue content, no team members and no personal data, and Atlassian deletes it when the app is uninstalled. LinkLens stores only per-project display settings (the chosen link type, the JQL scope text and a hide-done flag) in Atlassian's Forge hosted storage inside your tenancy; it stores no issue content and no personal data. TeamLens for Confluence and LinkLens for Confluence store nothing and have no backend functions; macro settings are saved by Confluence inside the page like any other macro parameter. AgentLens for Jira (coming soon to the Atlassian Marketplace) stores, in Atlassian's Forge SQL and Forge storage inside your tenancy, its settings, one audit record per AI agent call (account id, tool, issue keys, decision, rule, arguments after masking, masking counts, injection flags, duration, error text), approval requests (the requested change, requester and approver ids and names, note) and Monitor events (account id, event type, issue key and the names, not the values, of changed fields), kept for the retention period you choose (30 to 365 days) and purged daily; it never stores Atlassian tokens or passwords and calls no AI model. LinkLens Dependency Map for monday.com stores only its per-view settings (the chosen link column, the arrow direction for Connect boards columns and a hide-done flag) in monday.com's app storage, and a flag in your browser's local storage recording that you have seen its welcome guide; monday.com removes app storage when the app is uninstalled. PNG images and the dependency health report (PDF or HTML) are generated in your browser and never uploaded. LinkLens Dependency Map's Sidekick tool runs on monday code, monday.com's own app hosting: when you ask monday Sidekick a dependency question, monday.com calls that code with a short-lived token, it reads the board through the monday.com API as you, answers, and stores nothing; requests are verified with monday.com's signing secret and only request timing is logged. None of our apps sends customer data to us, to any AI provider or to any other third party. If a future version needs more storage, this policy will be updated first.

Data we receive outside the app

Atlassian and monday.com share with marketplace vendors the account or site identifiers, the contact details of the person who installs or evaluates an app, and subscription information, for billing and support. Emails you send to our support address are retained for support history.

This website

This site is static and hosted by Vercel, whose logs may record IP addresses for security purposes. To understand which pages are useful we use Google Analytics 4, which sets first-party cookies (such as _ga) and sends page views to Google. It loads only on www.mortiseapps.com.

Third-party domains

Our apps contact no third-party domains: the Atlassian apps talk only to your Atlassian site, and the monday.com app only to monday.com (api.monday.com, monday.com's CDN and monday code hosting, *.monday.app). This website loads Google Analytics from www.googletagmanager.com and sends measurements to *.google-analytics.com; nothing else is loaded from third parties.

How we contact you

We contact users only to answer support requests they send us, and, if ever needed, about security or the operation of an app they use. We do not send marketing emails from app data.

Your rights

You can uninstall any app at any time from Jira or Confluence administration, or from the Apps section of your monday.com account. Because our apps keep no copy of your data, nothing remains with us after uninstalling. Contact us to access or delete support correspondence.

Changes

Changes are posted on this page with a new date.