Getting started

Last updated 2026-10-05

Coming soon to the Atlassian Marketplace. AgentLens for Jira is not listed yet, so it cannot be installed today. Email support@mortiseapps.com to hear when it is available. The steps below describe setup once it is.

AgentLens gives AI agents (Claude, ChatGPT, Cursor, Rovo and any client that speaks MCP) their own set of Jira tools and puts every call through your rules. Setup takes about 10 minutes for a Jira admin.

Prerequisites

Jira Cloud: Jira Software, Jira Work Management or Jira Service Management.
Jira admin rights to install the app, and access to Atlassian Administration to turn on its tools.
An AI client that supports remote MCP servers with OAuth 2.1. The connection was tested with the official MCP SDK client on 5 October 2026; Claude, Cursor, ChatGPT connectors and Rovo Studio agents use the same standard flow and are being confirmed one by one before launch.

Set up

Install AgentLens from the Atlassian Marketplace (once the listing is live).
Turn on the tools. Atlassian Administration → Apps → Sites → your site → Connected apps → AgentLens for Jira → Tools → Enable tools. Atlassian ships this off; it turns on all AgentLens tools at once.
Open AgentLens: Jira settings → Apps → AgentLens. The Setup tab shows your MCP address, https://mcp.atlassian.com/forge/<app id>.
Connect AI clients to that address (see the table below).
Approve twice, once per person. Each person signs in with their Atlassian account and approves first the AI client's connection, then AgentLens's own access (the first tool call returns a link for it). After that, calls run as that person.
Choose approvers: Settings → Approver groups. Jira admins can always approve.
Close the side doors so agents cannot go around AgentLens (Atlassian Administration → Rovo → Rovo MCP server): block the Jira Write toolsets on the Permissions tab, turn off API-token access on the Authentication tab, and block AI clients you do not allow on the Domains tab. Limit who can create API tokens under Security.

Connecting AI clients

Client	How to add the AgentLens MCP address
Claude (claude.ai or desktop)	Settings → Connectors → Add custom connector → paste the address
Claude Code	`claude mcp add --transport http agentlens <address>`
Cursor, VS Code and other MCP clients	Add a remote (HTTP) MCP server with the address

Defaults

Out of the box, reads are allowed and writes need approval. Change this on the Policies tab; the user guide explains rules, approvals, masking and the audit log.

Pricing (planned)

Free for sites with up to 10 users. 11-100 users: USD 1.25 per user per month, lower per user above 100, billed by Atlassian with a 30-day free trial. Final rates appear on the Marketplace listing.

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